Crime Scene and Biohazard Cleanup in Columbus, Ohio

Available 24/7 in Columbus and Franklin County  ·  (888) 477-0015

Veteran-Owned  ·  IICRC Certified  ·  BBB A+  ·  25+ Years  ·  800+ Scenes Restored

There is no right way to feel right now, and there is no part of this you are expected to handle on your own. If you are facing the aftermath of a death, an accident, or a violent event in Columbus, set the cleanup aside. ACT Cleaners takes care of it for you, quietly and completely, with the respect your family and your home deserve. We answer around the clock.

ACT Cleaners is a veteran-owned biohazard remediation company that has restored more than 800 scenes over 25 years. When you call, you reach a real person who does this work, not an answering service. We arrive discreetly, we handle the scene, and we do not consider a job finished until the space is verified clean. Call (888) 477-0015 and we will tell you exactly what happens next.

Need crime scene or biohazard cleanup near you in Columbus? ACT Cleaners covers Columbus and all of Franklin County around the clock. Our IICRC-certified, veteran-owned team handles unattended death, suicide, homicide, blood, and trauma cleanup with discretion and respect. Call (888) 477-0015 now for an honest arrival window.

Columbus Biohazard and Trauma Cleanup Services

Our certified technicians serve Columbus and Franklin County with the full range of biohazard services:

  • Unattended death and decomposition cleanup
  • Suicide and trauma scene cleanup
  • Homicide and violent crime scene cleanup
  • Blood and bodily fluid cleanup
  • Vehicle biohazard cleanup
  • Tenant death and rental property cleanup
  • Drug-related and needle cleanup
  • Hoarding and infectious disease decontamination

Death Cleanup and Unattended Death Cleanup in Columbus

When someone passes away at home and is not found right away, the cleanup that follows is not something a family should ever have to face themselves. After death, the body begins to release fluids, and decomposition can move into flooring, subfloor, mattresses, and the air itself within a short time. The longer it goes undiscovered, the further it travels. This is delicate, hazardous work, and it is exactly what we are here for.

ACT Cleaners handles unattended death cleanup, natural death cleanup, and the full decontamination that follows, in Columbus and across Franklin County. We remove what cannot be saved, fully disinfect and deodorize at the source rather than masking it, and verify the space is safe before we leave. You are not expected to know how to do any of this. You only have to make the call.

ACT Cleaners technician using professional extraction equipment to decontaminate hardwood floors during residential biohazard cleanup. Call +1 (888) 477-0015 for 24/7 emergency service.

Blood Cleanup in Columbus

Blood is more than a stain. It can carry bloodborne pathogens such as hepatitis B, hepatitis C, and HIV, and those risks are not always visible or obvious. Cleaning a significant blood spill is not a job for paper towels and household cleaner, which do not disinfect to a safe standard and can leave contamination behind in grout, seams, subfloor, and porous surfaces. Proper blood cleanup means containing the area, removing what cannot be salvaged, and disinfecting to a verified standard.

ACT Cleaners provides blood cleanup and blood spill decontamination throughout Columbus and Franklin County, whether from an accident, a medical event, a crime, or a death. Our technicians follow the federal OSHA Bloodborne Pathogens Standard, use EPA-registered hospital-grade disinfectants, and verify the space before we leave.

Compassionate Suicide and Trauma Cleanup in Columbus

The aftermath of a suicide is not something a family should ever have to clean, and it is not something we expect you to face. Our role is to step in so that you do not have to, removing the burden gently and handling everything that follows out of sight and with full respect for the person you lost.

ACT Cleaners serves Columbus and Franklin County with discreet, certified suicide and trauma cleanup. We decontaminate to a verified safe standard, work with unmarked vehicles, and coordinate with law enforcement, the coroner or medical examiner, and your insurance so the practical weight is off your shoulders. You only have to make one call: (888) 477-0015.

If you or someone you know is struggling or in crisis, help is available. Call or text 988 to reach the 988 Suicide and Crisis Lifeline, any time, day or night.

What Happens After You Call

The hour after you call is the part nobody prepares you for. Here is exactly how it goes, so you know what to expect and what you do not have to handle yourself.

  1. You reach a real person, any hour
    You call (888) 477-0015 and talk to someone on our team, not an answering service and not a voicemail. We listen first, then ask only the questions we need to send the right crew.
  1. We tell you what to do right now
    Before we arrive, we tell you how to stay safe, what not to touch, and which rooms to stay out of. If law enforcement is still on scene, we coordinate around their timeline.
  1. We give you an arrival window
    We dispatch as soon as you call and are often on-site within hours, depending on where you are in Columbus and which crew is closest. You get an honest window, not a number we cannot keep.
  1. We handle the scene
    Our IICRC-certified technicians contain the area, remove biological material and contaminated materials, clean and disinfect with EPA-registered hospital-grade products, and address odor at the source rather than masking it.
  1. We verify before we leave
    We do not call a job done until the space is checked and confirmed clean. You are not left wondering whether something was missed.
  1. We document everything for your claim
    We photograph and itemize the work for your insurance carrier and, where a violent crime is involved, for the Ohio Victims of Crime Compensation Program. You should not be doing paperwork during the worst week of your life.

Before We Arrive: What To Do and What Not To Do

Please do

  • Call us with questions, even small ones. There is no such thing as a wrong question at a time like this.
  • Keep people and pets out of the affected area. Blood and bodily fluids can carry pathogens that are not always visible.
  • Make a list of anyone else who needs to be contacted. We can coordinate with the funeral home, the landlord, or family on your behalf if that helps.
  • Write down your insurance carrier and policy number. If it is a home or rental, we can start the claim for you.

Please do not

  • Do not wait to call after an unattended death. Decomposition spreads into flooring, subfloor, and the air over time. The sooner the work starts, the more of the home can be saved.
  • Do not open windows to air out an odor. It can pull airborne contamination into other rooms and into the HVAC system.
  • Do not assume a cleaned surface is a safe surface. Material that looks clean can still hold contamination in seams, grout, subfloor, and porous surfaces. Verification matters.
  • Do not clean a blood spill with paper towels and household cleaner. Blood can carry bloodborne pathogens, and ordinary cleaners do not disinfect to a safe standard. The residue you cannot see is the part that matters.
  • Do not throw away belongings yet. Some items can be saved and restored, and others may matter for an insurance claim. Let us assess first.

For Columbus Landlords and Property Managers

A unit where a death or a biohazard event has occurred cannot legally or ethically be turned over to the next tenant until it has been properly decontaminated. Surface cleaning does not meet that standard, and visible-clean is not the same as safe. We return the unit to a documented, verified condition, provide the paperwork your file and your insurer need, and work on a timeline that respects both your vacancy and the family involved. We bill insurance directly where coverage applies so the cost does not fall on you.

How We Support You Through It

This is not only a cleaning job. It is someone’s home, someone’s loved one, and one of the hardest days of your life. We do this work the way we would want it done for our own family.

  • Discretion. Our vehicles and uniforms are unmarked. Your neighbors do not need to know what happened, and we keep it that way.
  • No judgment. Whether it is an unattended death, a suicide, a hoarding situation, or a crime, we treat you and the home with respect. We have seen it before, and we are here to help, not to judge.
  • Care for belongings. We handle personal items, photographs, and keepsakes with care, set aside what can be saved, and never discard anything that matters without asking you first.
  • We coordinate the hard calls. We work directly with law enforcement, the coroner or medical examiner’s office, funeral homes, and your insurer so you are not the one making every call.
  • We move at your pace. If you need a moment, you take it. We are there to carry the weight, not to rush you.

Serving Columbus and Franklin County

Columbus is the largest city in Ohio and one of its largest rental and student-housing markets, which shapes the work we do here. Calls range from family homes in established neighborhoods to apartments and student rentals near the Ohio State campus, and each property type is handled differently.

Columbus covers a wide range of property types, from historic homes in German Village and Victorian Village to high-rise apartments downtown and student rentals around the Ohio State campus. Each one calls for a different approach. A decomposition cleanup in an older home with original hardwood and plaster is a different job from a blood cleanup in a modern apartment with subfloor and drywall, and we treat them accordingly, removing only what is contaminated and restoring the rest.

Because Columbus is a large rental and student-housing market, we work regularly with landlords, property managers, and university-area housing operators who need a unit returned to a safe, leasable condition quickly and discreetly. We coordinate directly with the Franklin County Coroner’s office, Columbus Division of Police, and insurers so you are not chasing paperwork during the hardest week of your life.

Columbus ZIP codes served include 43201, 43204, 43206, 43210, 43215, 43219, 43223, 43229, and 43235, and the surrounding Franklin County communities.

How Death Investigation Works in Franklin County

In Franklin County, a sudden, violent, or unexpected death is investigated by the county coroner, who under Ohio law must be a licensed physician. The coroner’s authority and the list of reportable deaths come from Ohio Revised Code Chapter 313, including Section 313.12, which covers deaths by criminal or violent means, by accident, by suicide, or in any suspicious or unusual manner. The coroner determines the cause and manner of death. The cleanup and restoration of the property afterward is not a government service; it falls to the family or property owner, and that is what ACT Cleaners handles.

We Handle the Insurance, So You Do Not Have To

Most homeowner’s and commercial property policies in Columbus cover biohazard and trauma cleanup as part of the dwelling coverage, and the cost of cleanup is rarely something a family should be paying out of pocket. Here is how we take it off your plate.

  • We document the scene with photographs and a line-item scope before and after the work, which is what carriers need to approve a claim.
  • We bill your carrier directly wherever coverage applies, so in most cases you are not paying up front.
  • We speak the carrier’s language and can talk to your adjuster directly, which usually moves the claim faster than a homeowner can on their own.
  • For violent crimes, we help with state compensation. The Ohio Victims of Crime Compensation Program, run by the Ohio Attorney General under Ohio Revised Code Chapter 2743, reimburses crime scene cleanup for safety up to 750 dollars and pays after insurance. We help you file. Reach the program at 1-800-582-2877.

If you are unsure what your policy covers, call us at (888) 477-0015 and we will help you figure it out before any work begins.

ACT Cleaners technician documenting a residential bedroom during a professional biohazard cleanup assessment before decontamination. Call +1 (888) 477-0015 for 24/7 emergency service.

Columbus Cleanup: Common Questions

How fast can you reach Columbus?

We answer the phone around the clock and dispatch the moment you call. We are often on-site within hours, depending on where in Franklin County you are and which crew is closest. We give you an honest window when you call rather than a number we cannot keep.

Who investigates a death in Columbus, a coroner or a medical examiner?

Franklin County uses an elected county coroner, who must be a licensed physician, operating under Ohio Revised Code Chapter 313. Either way, the office determines the cause and manner of death, and the cleanup of the property afterward is the family’s responsibility, which is what we handle. Call (888) 477-0015.

Does insurance or Ohio crime victim compensation cover cleanup in Columbus?

Often, yes. Most homeowner’s and property policies cover biohazard and trauma cleanup, and we bill the carrier directly. For violent crimes, the Ohio Victims of Crime Compensation Program, run by the Ohio Attorney General under Ohio Revised Code Chapter 2743, reimburses crime scene cleanup for safety up to 750 dollars and pays after insurance. Reach the program at 1-800-582-2877.

Do you handle cleanup in Columbus apartments and student rentals?

Yes. Columbus has one of the largest rental and student-housing markets in Ohio, and we work with landlords, property managers, and campus-area operators to return a unit to safe, leasable condition discreetly. We bill insurance directly where coverage applies and document everything for the property file.

Does homeowner's insurance cover unattended death cleanup?

In most cases, yes. Unattended death and decomposition cleanup is typically covered under homeowner’s or property policies regardless of whether a crime occurred. We document the scene and bill the carrier directly where coverage applies.

Do you handle odor, or just visible contamination?

Both. Odor is a sign that biological material is still present, often in places you cannot see. We address it at the source rather than masking it, because masking always fails over time.

What areas around Columbus do you cover?

We serve Columbus and the surrounding Franklin County communities, including Dublin, Westerville, Hilliard, Gahanna, Reynoldsburg, Grove City, Worthington, Upper Arlington, New Albany. If your town is not listed, call (888) 477-0015 and we will tell you the nearest available crew.

Call ACT Cleaners in Columbus Anytime

Whatever has happened, your family does not have to face the cleanup alone. ACT Cleaners covers Columbus and Franklin County around the clock with certified, compassionate technicians. Call (888) 477-0015 now.

Looking for another community? See our full Ohio crime scene cleanup coverage.

ACT Cleaners  ·  Veteran-Owned  ·  24/7 in Columbus and Franklin County  ·  (888) 477-0015

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