Call us: +1 (888) 477-0015
Crime Scene & Biohazard Cleanup in Ann Arbor, MI
When a death, accident, or violent loss happens in Ann Arbor, no family, landlord, or roommate should have to clean the scene. ACT Cleaners provides crime scene cleanup and biohazard cleanup throughout Ann Arbor and all of Washtenaw County, handling everything with discretion and care. Call (888) 477-0015 any hour. A real person answers, never a machine.
800+ Scenes Restored
25+ Years
Veteran-Owned
IICRC Certified
BBB A+
Discreet Cleanup for Tree Town and the University Community
Ann Arbor is the county seat of Washtenaw County and one of Michigan’s defining college cities, a community of about 123,000 built around the University of Michigan and its medical center, with Eastern Michigan University and Washtenaw Community College nearby. Beyond campus and the State Street and Main Street districts, Ann Arbor is a city of established neighborhoods, from Kerrytown and Burns Park to the Old West Side and Water Hill, along with the dense student-rental corridors that ring the university. ACT Cleaners serves all of it, around the clock, with quiet professionalism every family and property owner can rely on.
Our IICRC-certified technicians respond to every kind of biohazard situation: unattended death, suicide, homicide, blood and bodily fluid incidents, hoarding, and infectious disease decontamination. We clean to OSHA bloodborne pathogen standards using EPA-registered, hospital-grade products, and we confirm every scene with ATP verification testing before the job is complete.
Our Ann Arbor Risk-Free Assurance
- Scheduling you can count on: we schedule an exact arrival time within 60 minutes of your call, or it is free. Most Ann Arbor families get their scheduled time within 15 minutes of calling.
- Insurance handled for you: we often work with major carriers and most homeowner’s policies cover biohazard cleanup. Contact us with your insurance information and we will submit a pre-approval request, then bill your carrier directly.
- Verified clean: every scene closes with ATP verification testing confirming results below the safe threshold, not just a surface that looks clean.
Cleanup Services for Ann Arbor and Washtenaw County
- Unattended death cleanup: thorough decontamination of a residence after someone has died alone and gone undiscovered.
- Suicide scene cleanup: gentle, private remediation so loved ones are never left to face the aftermath.
- Homicide and violent crime scene cleanup: complete removal of all biohazardous material once investigators close the scene.
- Blood and bodily fluid cleanup: fast response to accidents, medical events, and other incidents that pose a health risk.
- Hoarding and gross filth cleanup: respectful, patient restoration of a home to a safe and livable condition.
- Student housing and rental property cleanup: working with Ann Arbor landlords and managers to return units to a safe, rentable state with proper documentation.
- Infectious disease and MRSA decontamination: disinfection of spaces exposed to dangerous pathogens.
Why This Work Belongs to Trained Professionals
Blood and bodily fluids can carry bloodborne pathogens including hepatitis B, hepatitis C, and HIV, and household cleaners do not neutralize them. Ann Arbor’s housing runs from grand Old West Side Victorians to older multi-unit student rentals, all of which can hide contamination in wood floors, carpet, and subfloor long after a surface looks clean. Our technicians clean to OSHA standards, wear full PPE, and verify with ATP testing. And no roommate, parent, or property owner should have to be the one who cleans up after a tragedy. Letting our team handle it protects everyone’s health and spares them a memory they cannot undo.
Working With Ann Arbor and Washtenaw County Authorities
Under the Michigan Compiled Laws, the Washtenaw County Medical Examiner investigates sudden, violent, and unexpected deaths in Ann Arbor, coordinating with the Ann Arbor Police Department, the University of Michigan Division of Public Safety and Security on campus, and, where applicable, the Washtenaw County Sheriff and the Michigan State Police. ACT Cleaners is available to assist when called, and we never enter a scene until investigators have released it. Once they do, we coordinate access directly with law enforcement, a property manager, or a family member, so you are not asked to be present.
Ann Arbor Pro Tip: off-campus housing and landlord responsibilities
With thousands of off-campus student rentals around the University of Michigan, property managers and landlords are often the ones who discover a biohazard scene, sometimes after a unit has sat empty over a break. Do not have your maintenance crew or incoming tenants clean it; that exposes untrained people to bloodborne pathogens and can create liability. Secure the unit, limit access, and call a certified team. We document the remediation for your records and your insurer, which protects you at lease turnover and claim time.
Help With the Cost in Ann Arbor
Most Ann Arbor families pay little or nothing out of pocket. Homeowner’s insurance commonly covers biohazard and trauma cleanup, and we bill your carrier directly. When a crime is involved, Michigan’s Crime Victim Compensation Program, run by the Michigan Department of Health and Human Services, can reimburse certain costs, including crime scene cleanup of up to $500 when the crime occurred in the victim’s home, plus funeral, counseling, and relocation expenses. Contact the program at 877-251-7373, and we can help you understand whether your situation may qualify.
Ann Arbor Crime Scene Cleanup: Quick Answers
How fast can ACT Cleaners respond in Ann Arbor?
We answer live 24/7 and schedule an exact arrival time within 60 minutes of your call, or it is free. Most families get their scheduled time within 15 minutes of calling (888) 477-0015.
Does insurance cover crime scene cleanup in Ann Arbor?
Most homeowner’s policies cover biohazard and trauma cleanup. We often work with major carriers and bill insurance directly. Contact us with your insurance information and we will submit a pre-approval request.
Do you work with landlords and student housing?
Yes. Ann Arbor has a large student-rental market around the University of Michigan, and we work with landlords and property managers on unattended death and biohazard cleanup in rentals and student housing, with discreet service and documentation.
Do you serve the whole Ann Arbor area?
Yes. We serve all of Ann Arbor and Washtenaw County, including Ypsilanti, Saline, Chelsea, Dexter, and the surrounding communities.
Is the work discreet?
Yes. We arrive in unmarked vehicles wherever possible and work without drawing attention to the property. Privacy and dignity are part of the job.
Call ACT Cleaners in Ann Arbor Anytime
You did not plan for this, and you do not have to face it alone. ACT Cleaners is here around the clock for Ann Arbor and Washtenaw County with compassionate, certified technicians who handle the hardest part so your family can begin to heal. Call (888) 477-0015 now.
Serving all of Michigan: see our Michigan crime scene cleanup coverage, or visit the ACT Cleaners home page.
ACT Cleaners · Veteran-Owned · 24/7 in Ann Arbor & Washtenaw County · (888) 477-0015