Crime Scene & Biohazard Cleanup in Ames, IA

When a death or a violent scene happens in Ames, you want a local team that answers and comes, not a call center far from Story County. ACT Cleaners covers Ames and the Iowa State University area every day, handling crime scene cleanup, death cleanup, and biohazard remediation, and we schedule an exact arrival time within 60 minutes of your call. Reach a real person any hour, day or night, at (888) 477-0015.

This is never a job a family or a roommate should take on. One call, and we handle the entire scene so you do not have to.

Local · 24/7
60-Min Scheduled Arrival
Veteran-Owned
IICRC Certified
Insurance Billed Direct

Your Local Ames and Story County Cleanup Team

Yes, we work locally here. ACT Cleaners is a trusted local provider for crime scene and biohazard cleanup across Ames and Story County. We cover the Iowa State University campus area and the off-campus rentals around it, Campustown and downtown, the residential neighborhoods, and the towns across the county, including Nevada, Huxley, Story City, Gilbert, Slater, and Cambridge. With about half of Ames made up of students, much of our work here involves apartments and rental houses, and we handle all of it discreetly. We schedule your exact arrival time the moment you call.

What to Do Right Now

If you have just found a scene, here is all that is on you, and none of it is cleaning.

  1. Call 911 so police and the Story County Medical Examiner can respond.
  2. Keep everyone out of the affected area, including roommates.
  3. Wait for the release. Investigators clear the scene, usually quickly.
  4. Call us once it is released. We handle the cleanup and the insurance.

What We Clean in Ames

  • Unattended death and decomposition cleanup when someone has passed alone and is found later.
  • Suicide and trauma scene cleanup, handled privately and with care.
  • Homicide and violent crime scene cleanup after investigators release the scene.
  • Blood and bodily fluid cleanup following an accident or medical emergency.
  • Student and rental property cleanup, for the apartments, dorms-adjacent housing, and rental homes around campus, with documentation for owners.
  • Vehicle biohazard cleanup for cars and trucks after a death or trauma.
  • Drug-related and needle cleanup, removed and decontaminated safely.
  • Hoarding cleanup, handled patiently and without judgment.
ACT Cleaners biohazard cleanup technician disinfecting a commercial office hallway while wearing full personal protective equipment (PPE) during professional workplace decontamination.

Why Families Trust Us With It

Blood and bodily fluids can carry hepatitis B, hepatitis C, and HIV, and ordinary cleaners will not make them safe. We do it the right way: IICRC-certified technicians, full protective gear, hospital-grade disinfectants, and ATP testing at the end to confirm the area is truly clean. More than 800 scenes restored over 25 years, veteran-owned, BBB A+ rated. Above all, we believe no one who loved the person should have to be the one who cleans up.

Working With Story County Authorities

Iowa uses medical examiners, not coroners. The Story County Medical Examiner system consists of a Chief Medical Examiner and trained Medical Examiner Investigators who investigate sudden, suspicious, and unexpected deaths under Iowa Code 331.801 through 331.805 and Iowa Administrative Code Chapter 127, with the investigators approved by the Iowa Office of the State Medical Examiner. The office works with the Ames Police Department, the Iowa State University Police, and the Story County Sheriff. We never enter a scene until it is released, then we coordinate access with the authorities, a property manager, or a family member, so you are not asked to be present.

Ames tip: end-of-semester turnover and absent property owners

Because so much of Ames empties out between semesters, an unattended death in a student rental can go undiscovered longer than in a typical neighborhood, and the property owner is often out of town. If you are a landlord, a parent, or a roommate who makes that discovery, do not try to handle the cleanup yourself or send in a cleaning crew that is not certified for biohazards. The contamination is a real health risk and can spread through shared walls in older converted houses. Secure the unit, limit access, and call a certified team. We document the remediation for the owner and the insurer, which matters at lease turnover and claim time.

What It Costs, and Who Pays

Most Ames families pay little or nothing out of pocket. Homeowner’s and renter’s insurance usually covers biohazard and trauma cleanup, and we bill your carrier directly so you are not fronting the cost. When a violent crime is involved, the Iowa Crime Victim Compensation Program may help on top of insurance. Run by the Iowa Attorney General’s Office and funded by penalties paid by offenders, it lists crime scene cleanup among its covered expenses for eligible victims, paid after insurance, with limits set by category. Reach the program through the Attorney General’s Victim Assistance Section at 515-281-5044. We will be honest with you about what is likely covered, and what is not.

Ames Cleanup: Common Questions

Do you work locally in Ames?

Yes. We are known as a reliable local provider for crime scene and biohazard cleanup throughout Ames and Story County, including the Iowa State University area, Nevada, Huxley, Story City, and Gilbert. Call (888) 477-0015.

Do you handle student housing near Iowa State University?

Yes. Roughly half of Ames is Iowa State students, and we work with students, families, and landlords on biohazard and unattended death cleanup in off-campus apartments and houses, discreetly and with documentation for the property owner.

How fast can you reach me?

We answer live 24/7 and schedule an exact arrival time within 60 minutes of your call. Most Ames callers have their time confirmed within about 15 minutes.

Can you come tonight?

Yes. We run 24 hours a day, every day, including nights, weekends, and holidays. A real person answers when you call (888) 477-0015, and we schedule your exact arrival time on that call.

Does insurance or Iowa crime victim compensation pay for it?

Usually. Most homeowner’s and renter’s policies cover biohazard and trauma cleanup, and we bill the carrier directly. The Iowa Crime Victim Compensation Program lists crime scene cleanup as a covered expense for eligible victims of violent crime, paid after insurance.

Call Your Ames Crew Anytime

You did not plan for this, and you are not alone in it. We are here around the clock for Ames and Story County, and we will handle the hardest part. Call (888) 477-0015 now.

Serving the whole state: see our Iowa crime scene cleanup coverage, or the ACT Cleaners home page.

ACT Cleaners  ·  Veteran-Owned  ·  Local & 24/7 in Ames & Story County  ·  (888) 477-0015

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